Our people work closely with your managers, supervisors and
front-line personnel to build their skills in the areas that
drive operational performance. Through formal training and
coaching on-the-job, your people build the skills needed to
lock in the gains we make with you, and acquire the insight
and confidence to identify and realise further gains after
we have left.
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BUILDING A PERFORMANCE CULTURE
Our objective is to make ongoing performance improvement part
of your organisation's culture – “hard-wiring”
it in. This can only happen when your people have the right
skills and tools, and when their objectives are aligned with
your organisation’s strategy.
ON-THE-JOB COACHING
We work one-on-one with your people to identify and resolve
the organisation’s critical issues. In doing so, we
train them in our approaches and methodologies, building their
skills and confidence so that they can in turn pass this on
to others throughout the organisation.
FORMAL TRAINING
We also use more formal classroom training sessions to broadly
disseminate our methodologies throughout the organisation
as they are needed. Those methodologies are then rigorously
applied day after day on-the-job by the attendees with the
PIP Business Coach nearby to coach and support as they master
the skills and they become second nature.
“OFF THE RACK” OR CUSTOM
MADE
PIP has more than 500 training tools and materials that we
have developed over many operational assignments. This resource
allows us to compile and customise formal training programs
that address your organisation’s specific needs very
quickly whenever needed. And if we don’t have suitable
materials then we will create them – fast.
Our
firm has a close partnership with The University of
Melbourne and many of our people are Associates of the
University. Our clients can gain a University of
Melbourne Professional Certificate in Operations
through mastering a number of our core training modules,
with a focus on Business Improvement or on Strategic
Sourcing. A Graduate Certificate in Operations
is available for our clients as well.
University of Melbourne School of Enterprise
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PIP’s focus on coaching and training is a recognition
that individual and organisational skill-building must happen
for sustained cultural and performance change to occur. It
is one of the foundations underpinning our commitment to sustained
performance improvement and building better businesses.
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